How can we help?
Find answers, guides and useful materials.
Can’t find what you need? KUPLYU support is here for you.
Popular questions
10 questionsClick “Create request”, describe the product or service you need in your own words, add the details and confirm publication. Sellers working in that area will then see your request.
Create requestNothing. KUPLYU is free for buyers: creating requests, receiving offers and chatting with sellers cost nothing.
It depends on the category, the details of your request and how active sellers are. Offers appear as soon as interested sellers send them — we’ll notify you about each one.
KUPLYU has seller profiles, moderation and ratings. Each seller’s verification status is shown on their profile.
Yes. The website works fully in your smartphone browser, and the mobile app is an extra convenience.
About the appCheck that your need is described clearly and includes a budget and details. Sometimes sellers need a little time to review a request.
Open the request under “My requests” and use the available actions. Which actions you see depends on the request status.
There’s a free plan to get started, plus paid Pro and Business plans with a higher offer limit, priority placement and analytics.
Compare plansGo to your seller profile settings and add tags for the products or services you work with. We use them to match you with buyer requests.
Try reloading the page. If the error keeps happening, contact support: include the page address, describe what you did and, if possible, attach a screenshot.
Step-by-step guides
Short and with examples — for buyers and sellers.
How to write a request that gets better offers
Tips to describe what you need more precisely and get relevant replies from sellers.
- 1Title and category
- 2Budget and details
- 3Publishing
5 tips for sellers: how to get more quality requests
How to set up your profile, choose your categories and reply to buyers effectively.
- 1Quick reply
- 2Honest price
- 3Photos and terms
How to buy safely on KUPLYU
Tips and recommendations to avoid risks and make your purchase as safe as possible.
- 1Seller profile
- 2Pay on delivery
- 3Chat on the platform